Refund Policy

Template notice: This page is a standard policy template, not legal advice. Replace every bracketed placeholder with information accurate to your business and have this document reviewed by a qualified professional in your jurisdiction before relying on it.

Last updated: [ADD DATE]

Overview

[ADD: describe your general engagement model, e.g. fixed-price projects, hourly consulting, or ongoing retainers, since refund terms typically differ between them.]

Deposits & Retainers

[ADD: state whether upfront deposits or retainers are refundable, and under what conditions, e.g. before work has commenced.]

Work Already Completed

[ADD: explain how refunds are calculated once work has begun, e.g. pro-rated based on hours worked or milestones delivered.]

Cancellations

[ADD: the notice period required to cancel an ongoing engagement and any cancellation fee that applies.]

Non-Refundable Items

[ADD: list costs that are typically non-refundable, e.g. third-party advertising spend already delivered, domain registrations, software licenses, or paid subscriptions purchased on the client's behalf.]

How to Request a Refund

To request a refund, contact us at info@obttechservices.com with your name, the service in question, and the reason for your request.

Processing Time

[ADD: how long refund requests take to review and, once approved, how long payment takes to be returned.]

Contact Us

Questions about this policy can be sent to info@obttechservices.com.